As a former driver, always push push push. There is not snuff time in the day to do what is expected. Bounced from truck to truck and spend first couple hours a day finding freight. Pain in the ass. Hated every day. Terminal manager is rude ignorant and don't dare be off sick, he calls and messages you 30 times a day begging you to come in sick. Would not recommend to anybody...
Having been called by Speedy Transport to arrange for my Costco purchase to be delivered, we arranged time slot of between 12 and 3pm on Friday. We arranged for someone to be at home for the assigned delivery time. It was not delivered, when I called I was told it wasn't delivered because I didn't answer my telephone when they called. I didn't answer as I was at work having left someone at my home to received the delivery. I rearranged to have the piece delivered today between 12 and 3pm, I also said that if I could not be there between 12 -3pm I would call them. The delivery guy arrived at 10.38 am! The delivery guy was helpful and friendly but it is just luck that I was home. I would not use them again. When delivery is the thing you do, you ought to do it well with consistency.
As a store owner my multiple skid order has been sitting in their warehouse for quite a while now. They never called me, I had to call them. Then they gave me little to no working window because "they need their truck to be back for the afternoon". What retail store opens at 7am? The driver seemed like a good guy though. Maybe a lack or resources (trucks and drivers)? A little more organisation wouldn't hurt this "Speedy" Transport company. Also, service in french from the dispatcher would've been appreciated (for deliveries in Quebec) even though it didn't influence my 2 star review.
I was called on Wednesday and arranged for delivery on Friday with an 8 hours window. I took a day off to receive delivery. Wait and wait nobody shows up, no phone call. Finally can talk to somebody to be told that my stuff never left the warehouse but they dont know why and that I had to call the following week to reschedule. Contacted them the next Monday saying that I had a window to receive it in PM. At 08:30 they answered that all their truck had already left for the day and I had to pick another day. Wow do they think that we just dont work and that we are there just to wait for them to deliver. Stay away from that company, not reliable!!!
By far the worst trucking company I have ever dealt with. They are never on time.
Speedy Transport Group is a Canadian Moving Company based in Brockville, Ontario. Speedy Transport Group is located at 205 Broome Rd, Brockville, ON K6V 7N5, Canada.
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